Refund & Return Policy
At Lepus, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.
Returns
You may return most new, unused items within 30 days of delivery for a full refund. To be eligible, returned items must be:
In their original packaging
Unworn, unwashed, and unused
Accompanied by a valid proof of purchase
If the return is due to our error (you received an incorrect or defective item), we'll cover the return shipping costs.
How to Return an Item
Log in to your account on [your website]
Go to “My Orders” → click Return Item(s) next to the product
Follow the instructions provided to complete your return request
Once we receive your item, we will inspect it and notify you via email regarding your refund status.
Refunds
Approved returns will be refunded to your original payment method.
Please allow up to:
5–10 business days for transit
3–5 business days for processing
5–10 business days for your bank to complete the refund
Non-Returnable Items
Items marked as Final Sale
Fragrances that have been opened or used
Gift cards
